CARC & RARC Denial Code Directory

Instant root causes, step-by-step resolution checklists, and proven appeal templates for top medical billing claim denials.

Showing 15 denial codes
Click any code for complete appeal playbook
CO-16 Coding & Modifiers

Missing Information or Billing Error

Claim/service lacks information or has submission/billing error(s)

Appealable: Yes Avg Recovery: 70%
Resolution Playbook & Letter →
CO-4 Coding & Modifiers

Service Inconsistent with Policy/POS

Service inconsistent with payer policy/procedure and/or not appropriate for place of service

Appealable: Yes Avg Recovery: 55%
Resolution Playbook & Letter →
CO-29 Timely Filing Deadlines

Timely Filing Limit Expired

Claim submitted past the payer contractual timely filing deadline

Appealable: Yes Avg Recovery: 30%
Resolution Playbook & Letter →
CO-50 Prior Authorization & Medical Necessity

Not Medically Necessary

Non-covered services — not deemed a medical necessity under payer policy

Appealable: Yes Avg Recovery: 45%
Resolution Playbook & Letter →
CO-45 Coding & Modifiers

Charge Exceeds Fee Schedule

Charge exceeds fee schedule / maximum allowable amount (Contractual Adjustment)

Appealable: Yes Avg Recovery: 40%
Resolution Playbook & Letter →
CO-97 Coding & Modifiers

Bundled into Primary Service

Benefit included in another service / bundled procedure (NCCI edit)

Appealable: Yes Avg Recovery: 35%
Resolution Playbook & Letter →
CO-197 Prior Authorization & Medical Necessity

Prior Authorization Absent

Precertification/authorization/notification absent or invalid

Appealable: Yes Avg Recovery: 55%
Resolution Playbook & Letter →
PR-204 Patient Eligibility & Benefits

Non-Covered Benefit Exclusion

Service/equipment/drug is not covered under patient's current benefit plan

Appealable: Yes Avg Recovery: 30%
Resolution Playbook & Letter →
CO-18 Duplicate Claim

Duplicate Claim / Service

Exact duplicate claim/service previously billed or paid

Appealable: Conditional Avg Recovery: 10%
Resolution Playbook & Letter →
CO-22 Patient Eligibility & Benefits

Coordination of Benefits / Other Payer

Payment adjusted because care may be covered by another primary insurer

Appealable: Yes Avg Recovery: 65%
Resolution Playbook & Letter →
CO-27 Patient Eligibility & Benefits

Expenses Incurred After Termination

Patient insurance coverage was terminated prior to date of service

Appealable: Yes Avg Recovery: 25%
Resolution Playbook & Letter →
CO-151 Coding & Modifiers

Payment Adjusted / Downcoded E/M

Information submitted does not support the billed level of service

Appealable: Yes Avg Recovery: 65%
Resolution Playbook & Letter →
PR-1 Patient Eligibility & Benefits

Deductible Amount

Patient annual deductible amount applied

Appealable: Conditional Avg Recovery: 95%
Resolution Playbook & Letter →
PR-2 Patient Eligibility & Benefits

Coinsurance Amount

Patient percentage coinsurance amount applied

Appealable: Conditional Avg Recovery: 95%
Resolution Playbook & Letter →
PR-3 Patient Eligibility & Benefits

Co-payment Amount

Patient fixed copayment amount applied

Appealable: Conditional Avg Recovery: 95%
Resolution Playbook & Letter →

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